Betting Rules & Regulations

Some Events, and Markets have different rules and these are listed below in the Specific Event/Market Betting Rules for each specific Event or Market/bet type in this Website. The following are the general rules of betting applicable to all Events and Markets/bet types, full compliance is mandatory. Where applicable, provisions and definitions set out in the Terms and Conditions published in the Company's Website shall apply to these Betting Rules and Regulations.

  1. General Betting Rules and Regulations
    1. General
      1. All Betting Information supplied by the Company is done so in good faith. However the Company cannot accept liability for any errors or omissions in respect to dates, times, venues, competitors, odds, results, statistics, jersey (displayed at Live Streaming) or other Betting Information. The Company reserves the right to correct any obvious errors and shall take all reasonable steps to ensure that Markets, which are defined as different Bet Types offered on a certain sporting event, are administered with integrity and transparency. Company reserve the right to make the final decision.

      2. If an Event, which is defined as organized sports match or event between two teams or between individuals, begins before the scheduled time then only bets placed before the start of the Event (excluding specified live betting) will be considered valid. If a Market is not closed or suspended at the correct time then the Company reserves the right to void all bets placed after the actual start time (excluding specified live betting).

      3. In the event of any inconsistency between the English and the Non-English names used for the events or teams on the Website, it is the English version that shall prevail.

      4. At all times, it is the customer's responsibility to be aware about the match score and all relevant match information and it is advised that the customer verify match status before placing a bet.

      5. The Company reserves the right to amend these Rules at any time for any reason(s). Any such revision will be binding and effective immediately upon posting in the Website.

      6. The customer acknowledges that the current score, time elapsed and other data provided on the site, while coming from a 'live' feed provided by a third party is subject to a time delay and/or may be inaccurate, and that any bet placed based on this data is entirely at the customer's own risk. The Company provides this data as-is with no warranty as to the accuracy, completeness or timeliness of such data and accepts no responsibility for any loss (direct or indirect) suffered by the customer as a result of his reliance on it.

        • The Company, in its sole and absolute discretion, reserves the right to cancel or declare a bet void or suspend a customer without prior notification, under any of the following circumstances:

          a. The bet details are incomplete or erroneous;

          b. The bet placed is in excess of the limits allowed by the rules;

          c. The bet has been placed in contravention of the rules;

          d. Human errors in typing or transmission resulting to the use of an incorrect gaming data or odds;

          e. If and when there appears to be an abnormal or irregular use of the gaming platform or there appears to have an excessively high number of losses or winnings.

      7. The Company reserves the right to suspend a game or specific product to correct any obvious errors, maintain integrity and fairness of the said game.

      8. Once a bet is confirmed by the Company, the bet can no longer be amended or cancelled by the customer.

      9. If a customer has any doubt or suspects that something is wrong in the system, the customer is advised to stop playing and coordinate with the Company’s customer support department. If the customer continues to play, he accepts responsibility for the outcome of his bets and the Company has the sole discretion whether or not to address the issue.

      10. Where a live match or game begins and bets were made while the event is in running and if for any reason the stream is disconnected, regardless of the cause of such disconnection, or the stream freezes or crashes, any and all bets taken will still stand and be settled when the event has been completed and when the result is known. This general rule shall not apply in cases where a game or a product has a specific rule on disconnection in which case, the specific rule shall apply and the result based on the specific rule shall be binding upon the customer.

      11. The Company reserves the right to suspend and/or close a customer's account at any time if it is believed that the customer violated any of the applicable rules and regulations or cheated, hacked, attacked, manipulated or damaged the normal betting procedure or if the customer is engaged in money laundering or other illegal activities or is below the legal age required to engage in gambling in his jurisdiction or actual location. Once the account of the customer is closed for the said reason, all winnings and/or payout including the balance in the customer’s account shall be forfeited.

      12. Company reserves the right to set maximum amount of pay-outs for its existing products and products to be offered. The maximum payout will be RM 300,000 for each player per month. Winning at beyond RM 300,000 per month will consider forfeited.

      13. The Company reserves the right to withhold payment if it has evidence that the prices or the pool has been manipulated or where a race, event or match has been rigged. Evidence of the above may be based on the size, volume or pattern of bets placed across any or all of our betting channels. If there is any dispute over the interpretation of these rules, the Company's interpretation shall prevail.

      14. The Company voids bets involved in illegal betting activities.

      15. The Company reserves the right to refuse customers to enter the games or kick customers from the games.

      16. The software is provided ‘as is’ without any warranties, conditions, undertakings or representations, express or implied, statutory or otherwise on the part of the Company. The Company does not warrant the merchantability, quality, fitness for a particular purpose, that the software will meet the customer’s requirements and that the software is non-infringing.

      17. While the Company undertakes that it will act with reasonable care, the Company makes no warranties that the software will be error free or uninterrupted or that any defects in the software will be corrected or that the software or the servers are virus-free.

      18. The Company is not liable for all costs, expenses, losses or claims arising from or resulting from communications or system error in connection with the settlement of accounts. The Company reserves the right to take any appropriate action to correct such errors including the removal of all relevant games from the software.

      19. In placing bets and using the software, the customer acknowledges that the Company has no control as to how the customer will use the software. Moreover, the customer places his bets and use the software in his own risk and the Company shall not be liable for any direct, indirect, consequential, incidental or special damage or loss of any kind.

      20. The customer is prohibited to disclose any confidential information belonging to the Company or the software provider which may be included in the software.

      21. In order to play the games and place bets, the customer is granted a personal, non-exclusive, non-transferable right to use the software.

      22. Customers are prohibited from various actions violating rules.

        • The customer is prohibited to:

          a. The bet details are incomplete or erroneous;

          b. The bet placed is in excess of the limits allowed by the rules;

          c. The bet has been placed in contravention of the rules;

          d. Human errors in typing or transmission resulting to the use of an incorrect gaming data or odds;

          e. If and when there appears to be an abnormal or irregular use of the gaming platform or there appears to have an excessively high number of losses or winnings.

      23. The use of the software does not give the customer ownership of any intellectual property rights in the software.

      24. These general rules shall only apply in the absence of any particular rule applicable for a specific game or product.

    2. Abandonments and Postponements
      1. If an Event does not begin on the scheduled start date and is not completed within the originally scheduled completion date prescribed in the specific sports rules, then all bets will be void, except for those on Markets that have been unconditionally determined.

      2. If an Event starts but is later abandoned, and is not completed within the originally scheduled completion date prescribed in the specific sports rules, then all bets will be void, except for those on Markets that have been unconditionally determined.

      3. If an Event is not completed within the originally scheduled completion time prescribed in the specific sports rules thus an official result is declared or a result is declared by the particular Event's relevant governing body, the Company reserves the right to consider the match officially valid. The Company's decision is final and binding in this regard.

    3. Change of Venue
      1. Unless otherwise stated, If a match is scheduled to be played on neutral ground but is played on non-neutral ground or vice versa, all bets will still be considered valid. In the event of a change of venue where home team plays away or vice versa, all bets on the match will be considered void. Bets will also be considered void if the home and away team names are wrongly stated in reverse.

      2. For all non-team Events, if the scheduled venue is changed after the Market has been opened, then all bets will still be considered valid.

    4. Periods of Time
      1. The posted duration of an Event is for reference purposes only. Bets will be valid despite the change in scheduled duration.

      2. Any incident during injury or stoppage time that is played, is deemed to have occurred at the end of regular time, e.g. a goal scored in first half injury time of a soccer match is deemed to have been scored on 45 minutes.

    5. Results
      1. Where relevant, podium positions will count as the official result, regardless of any subsequent disqualification or amendment to the results. If there is no podium ceremony, results will be determined in accordance with the official result of the relevant governing body at the time of the Market settlement, regardless of any subsequent disqualification or amendment to the results. If no official result is available then the result will be determined with reference to the available evidence known at the time of Market settlement.

      2. Markets are generally settled ortly after the conclusion of an Event. Purely as a customer service, some Markets may be settled before the official result is declared. The Company reserves the right to reverse settlement in the Event of a Market being settled in error.

      3. In the Event of uncertainty over any result then the Company reserves the right to suspend settlement of any Market.

      4. The Company will not recognize any amendments or changes to results made 24 hours after the Event start time, for bets that have already been settled.

      5. Where there is a conflict between the official results and the results posted on the results section of the Company's Website, the conflict shall be resolved by reference to the Company's video recording of the particular Event to determine the correct result. However, if no such video recording is available, then the correct result shall be determined in accordance with the result of the particular Event's relevant governing body as published in its official website. If the official website is unable to provide the result or official website's posted result is manifestly wrong, then the Company reserves the right to make decisions/ amendments to determine the final result. The Company's decision is final and binding in this regard.

      6. The winner of an Event is determined at the conclusion of the Event for purposes of determining the winning bets regardless of the subsequent reversal of decisions or the result of any protest or appeal.

    6. Auto Timer Acceptance
      1. For certain events as may be determined by the Company, a customer may place a bet using Timer Acceptance feature by selecting the 'Timer Accept' button on the menu. Each bet placed using timer acceptance will have its own countdown timer, the duration of which will be at the sole and exclusive determination of the Company. At the end of the timer, without any of the disruptions mentioned in Section 1.6.2 below happening, the bet will be accepted.

      2. If any of the disruptions mentioned in this Section happen before the countdown timer ends, all bets placed using Timer Acceptance are immediately void;

      3. If there appears to be a possible red card or a red card is actually given;

      4. If there is a possible penalty or a penalty is given;

      5. If there appears to be a possible goal or a goal is scored by any team;

      6. Fortuitous events including, but not limited to, failure in any equipment or telecommunication that prevents the correct placing, accepting, recording or notification of bets, delays or interruptions in operation or transmission, communication lines failure.

    7. In using the Timer Acceptance feature, the customer acknowledges that the current score, time elapsed and other data provided on this site, while coming from a 'live' feed provided by a third party is subject to a time delay and/or may be inaccurate, and that any bet placed based on this data is entirely at the customer's own risk. The Company provides this data and accepts no responsibility for any loss ( direct or indirect) suffered by the customer as a result of his reliance on it.

  2. Market (Bet Type) Rules General Rules
    1. General
      1. Outright
        1. Outright means betting on the winner of an Event, race or tournament.

        2. Outright place means betting on competitors that fill the designated places in an Event, race or tournament. The number of places that are paid as winners will be indicated in the Market title.

        3. If a competitor/player does not start an Event, race or tournament then all Outright bets on that competitor/player will be void unless otherwise stated in the specific sport betting rules.

        4. If there are two or more winners, or a 'Dead Heat' is declared in any Outright Market then the payout odds (less the stake) are divided by the number of winners and settled accordingly with the stake returned.
          This is an example for customer inquiry on what if this ENGLISH PREMIER LEAGUE - Top Goalscorer have 2 top goalscorer, how company calculate on the payout. The payout will be: stake/winner x(odds-1) = Payout (If top goalscorer have more than 2 person = stake/ (number of person)

          For example:
          ENGLISH PREMIER LEAGUE - Top Goalscorer
          Cristiano Ronaldo 1.40
          Lionel Messi 3.50
          IF i placed bet 100 at Cristiano Ronaldo with odds 1.40.
          If top goalscorer have 2 person.
          my payout will be: = Stake 100/2 x (Odds - 1) = 20
          IF i placed bet 100 at Lionel Messi with odds 3.50
          If top goalscorer have 2 person. my payout will be:= Stake 100/2 x (Odds - 1) = 125


        5. The term 'Any Other Player' (Any Other Team etc) refers to all competitors not named in the market.

      2. Moneyline
        1. Moneyline means betting on one competitor or team to defeat another in an Event or to be placed higher in an Event match-up. Remaining Moneyline rules are set out in the Specific Event Betting Rules.

        2. The term 'The Field' refers to all competitors other than the competitor named in the Moneyline match up.

      3. Handicap (HDP), 1st Half Handicap & 2nd Half Handicap
        1. Handicap means betting when one competitor or team receives a virtual head start (effectively leading by that head start before the Event begins). The winner is the competitor or team with the better score after adding the given handicap to the result. Remaining Handicap rules are set out in the Specific Event Betting Rules.

        2. 1st Half Handicap means betting on the team with the better score after adding the given handicap to the result of the first half of an Event.

        3. 2nd Half Handicap means betting on the team with the better score after adding the given handicap to the result of the second half of an Event.

      4. Over/Under (OU), 1st Half Over/Under & 2nd Half Over/Under
        1. Over/Under means betting that is determined by the total number of points (goals, games etc) in the final result of an Event. If the total is more than the Over/Under pre-designated line then the winning result is Over; if the total is less than the Over/Under pre-designated line then the winning result is Under.

        2. 1st Half Over/Under means betting that is determined by the total number of points in the result of the first half of an Event. If the total is more than the Over/Under pre- designated line then the winning result is Over; if the total is less than the Over/Under pre- designated line then the winning result is Under.

        3. 2nd Half Over/Under means betting that is determined by the total number of points in the result of the second half of an Event. If the total is more than the Over/Under pre-designated line then the winning result is Over; if the total is less than the Over/Under pre-designated line then the winning result is Under.

      5. Odd/Even (OE), 1st Half Odd/Even & 2nd Half Odd/Even
        1. Odd/Even means betting that is determined by whether the total number of points (goals, games etc) in the final result of an Event is Odd or Even.

        2. 1st Half Odd/Even means betting that is determined by whether the total number of points at the end of the first half of an Event is Odd or Even.

        3. 2nd Half Odd/Even means betting that is determined by whether the total number of points at the end of the second half of an Event is Odd or Even.

        4. 1st half bets will be void if an Event is abandoned before the end of the first half. But if an Event is abandoned after the end of the first half, all 1st half bets will be valid.

      6. Single Team Odd/Even
        1. Single Team Odd/Even means betting to predict whether the full-time score of a specific team in a match will be odd or even.

        2. Any extra-time added in the match will not be counted for purposes of determining the full-time score of a specific team.

      7. Match Half-time/Full-time Odd/Even
        1. Match Half-time/Full-time Odd/Even means betting to predict whether the half-time result and the full-time result of a match is odd and odd respectively, odd and even, even and odd, or even and even.

          • There are four (4) options to bet on:

            a. Odd/Odd

            b. Odd/Even

            c. Even/Odd

            d. Even/Even

        2. For this bet type, any extra-time added will not be counted for purposes of determining the full-time result of a match.

      8. Mix Parlays
        1. Mix Parlay means bets in a combination of two or more matches' selections placed as one wager. If all selections should win then the Parlay wins and will be paid at the combined odds of the two or more selections. If one (or more) selection should fail to win then the Parlay loses. If one (or more) selections should be postponed then the odds for that selection will revert to 1.00 odds.

        2. During LIVE Mix Parlay, if any bet in the selection is REJECTED, then the Parlay will not be VALID.

        3. Please refer to 'Help' on the Mix Parlay betting page for further details.

        4. A trixie consists of 4 bets involving 3 selections in different events, 3 doubles and 1 treble. Any two winning selections guarantee a return. If any 2 of your selections win, 1 of the double bets gives a return. If all 3 of your selections win, all 3 of the doubles, and the treble give a return. If one (or more) selections should be postponed then the odds for that selection will revert to 1.00 odds.

        5. A yankee consists of 11 bets involving 4 selections in different events, 6 doubles, 4 trebles and 1 four-fold. Any two winning selections guarantee a return. If any 2 of your selections win, 1 of the doubles gives a return. If any 3 selections win, 3 of the double bets and 1 of the trebles give a return. If all 4 selections win, then all 6 doubles, 4 trebles and the four-fold give a return. If one (or more) selections should be postponed then the odds for that selection will revert to 1.00 odds.

        6. A Canadian consists of 26 bets involving 5 selections in different events, 10 doubles, 10 trebles, 5 four-folds and 1 five-fold. Any two winning selections guarantee a return. If any 2 of your selections win, 1 of the doubles gives a return. If any 4 selections win, 6 of the double bets, 4 trebles and the four-fold give a return. If all 5 selections win, then all 10 doubles, 10 trebles, 5 four-fold and the five-fold give a return. If one (or more) selections should be postponed then the odds for that selection will revert to 1.00 odds.

        7. A heinz consists of 57 bets involving 6 selections in different events, 15 doubles, 20 trebles, 15 four-folds, 6 five-folds and 1 six-fold. Any two winning selections guarantee a return. If any 2 of your selections win, 1 of the double bets gives a return. If any 5 selections win, then all 10 doubles, 10 trebles, 5 four-fold and the five-fold give a return. If all 6 selections win, then all 15 doubles, 20 trebles, 15 four-fold, 6 five-fold and the six-fold give a return. If one (or more) selections should be postponed then the odds for that selection will revert to 1.00 odds.

        8. A super heinz consists of 120 bets involving 7 selections in different events, 21 doubles, 35 trebles, 35 four-folds, 21 five-folds, 7 six-folds and 1 seven-fold. Any two winning selections guarantee a return. If any 2 of your selections win, 1 of the double bets gives a return. If any 6 selections win, then all 15 doubles, 20 trebles, 15 four-fold, 6 five-fold and the six-fold give a return. If all 7 selections win, then all 21 doubles, 35 trebles, 35 four-fold, 21 five-fold, 7 six-fold and the seven-fold give a return. If one (or more) selections should be postponed then the odds for that selection will revert to 1.00 odds.

        9. A goliath consists of 247 bets involving 8 selections in different events, 28 doubles, 56 trebles, 70 four-folds, 56 five-folds, 28 six-folds, 8 seven-folds and 1 eight-fold. Any two winning selections guarantee a return. If any 2 of your selections win, 1 of the double bets gives a return. If any 7 selections win, then all 21 doubles, 35 trebles, 35 four-fold, 21 five-fold, 7 six-fold and the seven-fold give a return. If all 8 selections win, then all 28 doubles, 56 trebles, 70 four-fold, 56 five-fold, 28 six-fold, 8 seven-fold and the eight-fold give a return.If one (or more) selections should be postponed then the odds for that selection will revert to 1.00 odds.

        10. Please refer to the '?' icon on the bet menu in the Mix Parlay betting page for further details.

        11. Related Contingencies
          1. Related contingencies occur in multiple bets where the outcome of one selection could affect the outcome of another selection.

          2. Examples of related contingencies:

            a. Betting on Neymar to score and betting on Brazil to score 2+ goals in the same match.1
            b. Betting on Cristiano Ronaldo to score 2+ goals and betting on 'Both teams to score - Yes' in the same Portugal match.
            c. Betting on Lionel Messi to be top goalscorer and betting on FC Barcelona to win the league title.


          3. Multiple bets with related contingencies are not available to place through regular bet placement options.

          4. Where multiple bets containing related contingencies has been taken in error, the multiple bets will be void and refunded.

      9. Soccer Bet Types
        1. Unless otherwise stated the result to soccer bet types refer to the score at the end of regular time (including any stoppage time added by th referee). Extra-time does not count.

        2. 1X2, 1st Half 1X2 & 2nd Half 1X2

            1X2 means betting in any one of three possible winning outcomes for an Event. 1 refers to the team that is named first (usually the home team); X refers to the game resulting in a draw or tie; 2 refers to the team that is named second (usually the away team).
          1. 1st Half 1X2 means betting in any one of three possible winning outcomes of the first half for an Event. 1 refers to the team that is named first (usually the home team); X refers to the game resulting in a draw or tie; 2 refers to the team that is named second (usually the away team).

          2. 2nd Half 1X2 means betting in any one of three possible winning outcomes counting only the second half for an Event. 1 refers to the team that is named first (usually the home team); X refers to the game resulting in a draw or tie; 2 refers to the team that is named second (usually the away team).

          3. First Ten Minutes 1X2
            1. First Ten Minutes 1X2 means betting to predict the three possible outcomes of the first 10 minutes in the regular time of a match.

      10. The Company reserves the right to amend these Rules at any time for any reason(s). Any such revision will be binding and effective immediately upon posting in the Website.

      11. The customer acknowledges that the current score, time elapsed and other data provided on the site, while coming from a 'live' feed provided by a third party is subject to a time delay and/or may be inaccurate, and that any bet placed based on this data is entirely at the customer's own risk. The Company provides this data as-is with no warranty as to the accuracy, completeness or timeliness of such data and accepts no responsibility for any loss (direct or indirect) suffered by the customer as a result of his reliance on it.

      12. The Company, in its sole and absolute discretion, reserves the right to cancel or declare a bet void or suspend a customer without prior notification, under any of the following circumstances:
        a. The bet details are incomplete or erroneous;
        b. The bet placed is in excess of the limits allowed by the rules;
        c. The bet has been placed in contravention of the rules;
        d. Human errors in typing or transmission resulting to the use of an incorrect gaming data or odds;
        e. If and when there appears to be an abnormal or irregular use of the gaming platform or there appears to have an excessively high number of losses or winnings.

      13. The Company reserves the right to suspend a game or specific product to correct any obvious errors, maintain integrity and fairness of the said game.

      14. Once a bet is confirmed by the Company, the bet can no longer be amended or cancelled by the customer.

      15. If a customer has any doubt or suspects that something is wrong in the system, the customer is advised to stop playing and coordinate with the Company’s customer support department. If the customer continues to play, he accepts responsibility for the outcome of his bets and the Company has the sole discretion whether or not to address the issue.

      16. Where a live match or game begins and bets were made while the event is in running and if for any reason the stream is disconnected, regardless of the cause of such disconnection, or the stream freezes or crashes, any and all bets taken will still stand and be settled when the event has been completed and when the result is known. This general rule shall not apply in cases where a game or a product has a specific rule on disconnection in which case, the specific rule shall apply and the result based on the specific rule shall be binding upon the customer.

      17. The Company reserves the right to suspend and/or close a customer's account at any time if it is believed that the customer violated any of the applicable rules and regulations or cheated, hacked, attacked, manipulated or damaged the normal betting procedure or if the customer is engaged in money laundering or other illegal activities or is below the legal age required to engage in gambling in his jurisdiction or actual location. Once the account of the customer is closed for the said reason, all winnings and/or payout including the balance in the customer’s account shall be forfeited.

      18. Company reserves the right to set maximum amount of pay-outs for its existing products and products to be offered. The maximum payout will be RM 300,000 for each player per month. Winning at beyond RM 300,000 per month will consider forfeited.

      19. The Company reserves the right to withhold payment if it has evidence that the prices or the pool has been manipulated or where a race, event or match has been rigged. Evidence of the above may be based on the size, volume or pattern of bets placed across any or all of our betting channels. If there is any dispute over the interpretation of these rules, the Company's interpretation shall prevail.

      20. The Company voids bets involved in illegal betting activities.

      21. The Company reserves the right to refuse customers to enter the games or kick customers from the games.

      22. The software is provided ‘as is’ without any warranties, conditions, undertakings or representations, express or implied, statutory or otherwise on the part of the Company. The Company does not warrant the merchantability, quality, fitness for a particular purpose, that the software will meet the customer’s requirements and that the software is non-infringing.

      23. While the Company undertakes that it will act with reasonable care, the Company makes no warranties that the software will be error free or uninterrupted or that any defects in the software will be corrected or that the software or the servers are virus-free.

      24. The Company is not liable for all costs, expenses, losses or claims arising from or resulting from communications or system error in connection with the settlement of accounts. The Company reserves the right to take any appropriate action to correct such errors including the removal of all relevant games from the software.

      25. In placing bets and using the software, the customer acknowledges that the Company has no control as to how the customer will use the software. Moreover, the customer places his bets and use the software in his own risk and the Company shall not be liable for any direct, indirect, consequential, incidental or special damage or loss of any kind.

      26. The customer is prohibited to disclose any confidential information belonging to the Company or the software provider which may be included in the software.

      27. In order to play the games and place bets, the customer is granted a personal, non-exclusive, non-transferable right to use the software.

      28. Customers are prohibited from various actions violating rules.

      29. The customer is prohibited to:
        1. The bet details are incomplete or erroneous;
        2. The bet placed is in excess of the limits allowed by the rules;
        3. The bet has been placed in contravention of the rules;
        4. Human errors in typing or transmission resulting to the use of an incorrect gaming data or odds;
        5. If and when there appears to be an abnormal or irregular use of the gaming platform or there appears to have an excessively high number of losses or winnings.
      30. The use of the software does not give the customer ownership of any intellectual property rights in the software.

      31. These general rules shall only apply in the absence of any particular rule applicable for a specific game or product.

    2. Abandonments and Postponements
      1. If an Event does not begin on the scheduled start date and is not completed within the originally scheduled completion date prescribed in the specific sports rules, then all bets will be void, except for those on Markets that have been unconditionally determined.

      2. If an Event starts but is later abandoned, and is not completed within the originally scheduled completion date prescribed in the specific sports rules, then all bets will be void, except for those on Markets that have been unconditionally determined.

      3. If an Event is not completed within the originally scheduled completion time prescribed in the specific sports rules thus an official result is declared or a result is declared by the particular Event's relevant governing body, the Company reserves the right to consider the match officially valid. The Company's decision is final and binding in this regard.

    3. Change of Venue
      1. Unless otherwise stated, If a match is scheduled to be played on neutral ground but is played on non-neutral ground or vice versa, all bets will still be considered valid. In the event of a change of venue where home team plays away or vice versa, all bets on the match will be considered void. Bets will also be considered void if the home and away team names are wrongly stated in reverse.

      2. For all non-team Events, if the scheduled venue is changed after the Market has been opened, then all bets will still be considered valid.

    4. Periods of Time
      1. The posted duration of an Event is for reference purposes only. Bets will be valid despite the change in scheduled duration.

      2. Any incident during injury or stoppage time that is played, is deemed to have occurred at the end of regular time, e.g. a goal scored in first half injury time of a soccer match is deemed to have been scored on 45 minutes.

    5. Results
      1. Where relevant, podium positions will count as the official result, regardless of any subsequent disqualification or amendment to the results. If there is no podium ceremony, results will be determined in accordance with the official result of the relevant governing body at the time of the Market settlement, regardless of any subsequent disqualification or amendment to the results. If no official result is available then the result will be determined with reference to the available evidence known at the time of Market settlement.

      2. Markets are generally settled ortly after the conclusion of an Event. Purely as a customer service, some Markets may be settled before the official result is declared. The Company reserves the right to reverse settlement in the Event of a Market being settled in error.

      3. In the Event of uncertainty over any result then the Company reserves the right to suspend settlement of any Market.

      4. The Company will not recognize any amendments or changes to results made 24 hours after the Event start time, for bets that have already been settled.

      5. Where there is a conflict between the official results and the results posted on the results section of the Company's Website, the conflict shall be resolved by reference to the Company's video recording of the particular Event to determine the correct result. However, if no such video recording is available, then the correct result shall be determined in accordance with the result of the particular Event's relevant governing body as published in its official website. If the official website is unable to provide the result or official website's posted result is manifestly wrong, then the Company reserves the right to make decisions/ amendments to determine the final result. The Company's decision is final and binding in this regard.

      6. The winner of an Event is determined at the conclusion of the Event for purposes of determining the winning bets regardless of the subsequent reversal of decisions or the result of any protest or appeal.

    6. Auto Timer Acceptance
      1. For certain events as may be determined by the Company, a customer may place a bet using Timer Acceptance feature by selecting the 'Timer Accept' button on the menu. Each bet placed using timer acceptance will have its own countdown timer, the duration of which will be at the sole and exclusive determination of the Company. At the end of the timer, without any of the disruptions mentioned in Section 1.6.2 below happening, the bet will be accepted.

      2. If any of the disruptions mentioned in this Section happen before the countdown timer ends, all bets placed using Timer Acceptance are immediately void;

      3. If there appears to be a possible red card or a red card is actually given;

      4. If there is a possible penalty or a penalty is given;

      5. If there appears to be a possible goal or a goal is scored by any team;

      6. Fortuitous events including, but not limited to, failure in any equipment or telecommunication that prevents the correct placing, accepting, recording or notification of bets, delays or interruptions in operation or transmission, communication lines failure.

    7. In using the Timer Acceptance feature, the customer acknowledges that the current score, time elapsed and other data provided on this site, while coming from a 'live' feed provided by a third party is subject to a time delay and/or may be inaccurate, and that any bet placed based on this data is entirely at the customer's own risk. The Company provides this data and accepts no responsibility for any loss ( direct or indirect) suffered by the customer as a result of his reliance on it.

  3. Zero-Tolerance Policy on Cross Betting, Arbitrage, and Hedging
    1. Policy Statement:
      TX1 adopts a zero-tolerance approach toward any form of cross betting, arbitrage, hedging, or risk-neutral wagering strategy. Any activity intended to manipulate, reduce, neutralize, or guarantee outcomes or profits is strictly prohibited within TX1 premises and systems.

    2. Extended Definitions:
      For the purpose of this policy, prohibited conduct includes, but is not limited to:

        a. Cross Betting – Any placement of multiple wagers (simultaneously or sequentially) across different positions, hands, players, tables, terminals, games or external companies—whether by a single individual or coordinated parties—that reduces, offsets, or neutralizes normal game risk or variance.

        b. Arbitrage (Arbitration) – Any strategy involving coverage of all or substantially all possible outcomes, whether within TX1 or in combination with external platforms, agents, or third parties, designed to secure a guaranteed or near-guaranteed profit or loss limitation.

        c. Hedging – Any opposing, offsetting, or correlated wagering pattern, including across time, tables, accounts, games, or venues, intended to limit exposure, lock in outcomes, or exploit pricing, promotional, or rule discrepancies.

        d. Associated Play / Collusion – Any coordinated activity between two or more individuals, accounts, or entities designed to facilitate the above practices, including indirect, proxy, or nominee betting.

    3. Absolute Prohibitions:
      Without exception, the following are strictly prohibited at TX1:

        a. Placing opposing or correlated bets on the same or related outcomes, whether directly or indirectly.

        b. Structuring, splitting, or sequencing wagers to disguise cross betting or hedging intent.

        c. Using multiple seats, positions, identities, devices, or accounts to execute or conceal prohibited strategies.

        d. Acting in concert with other patrons, employees, or third parties, including chip passing, signaling, coordinated betting, or timing strategies.

        e. Offsetting wagers placed at TX1 through external bookmakers, online platforms, or private arrangements.

        f. Exploiting promotions, bonuses, rebates, or rule variations to create risk-free or low-risk profit structures.

        g. Ignoring or refusing to comply with instructions issued by TX1 staff to prevent or stop suspected violations.

    4. Presumption and Burden of Proof:
      Where wagering patterns, behavioral indicators, or transactional data reasonably suggest prohibited conduct, TX1 may presume a breach of this policy. The burden rests entirely on the player to demonstrate, to TX1's sole and absolute satisfaction, that such activity does not violate these rules.

    5. Surveillance, Monitoring, and Data Rights:
      TX1 reserves unrestricted rights to:

        a. Monitor, record, and analyze all gameplay, transactions, communications, and movements across physical and electronic environments.

        b. Link individuals, accounts, devices, and related parties using surveillance systems and data analytics.

        c. Share and obtain relevant information with affiliated entities, service providers, and regulatory.

    6. Enforcement Measures (Immediate and Without Notice):
      Upon suspicion or confirmation of a breach, TX1 may, at its sole and absolute discretion:

        a. Void, cancel, or refuse any wager at any stage (before, during, or after resolution).

        b. Withhold, confiscate, or permanently forfeit any winnings, credits, chips, or balances linked to such activity.

        c. Freeze, suspend, or terminate accounts and seize funds or instruments of value pending investigation.

        d. Impose betting limits, restrict game access, or apply conditions of play without explanation.

        e. Remove, bar, or permanently exclude any individual from TX1 premises.

    7. Forfeiture of Benefits:
      All winnings, entitlements, privileges, or benefits derived directly or indirectly from prohibited conduct shall be deemed null, void, and forfeited, regardless of game outcome.

    8. No Obligation of Disclosure:
      TX1 is under no obligation to disclose surveillance materials, detection methodologies, or investigative findings.

    9. Staff Authority:
      All TX1 staff instructions issued to prevent, restrict, or terminate suspected prohibited conduct are final and binding. Failure to comply immediately constitutes an independent violation.

    10. Final Determination:
      All decisions made by TX1 regarding interpretation, enforcement, and application of this policy are final, conclusive, and binding, subject only to mandatory regulatory oversight.

    11. Acceptance of Terms:
      By entering TX1 premises or participating in any gaming activity, all users are deemed to have read, understood, and agreed to be bound by this policy.

  4. Restriction on Progressive Betting Systems (Including Martingale Strategy)
    1. Policy Statement:
      TX1 strictly prohibits the use of structured or systematic betting strategies designed to recover prior losses, neutralize risk, or secure guaranteed or disproportionate returns through progressive wager increases, including but not limited to the Martingale strategy.

    2. Definition of Prohibited Progressive Betting:
      For the purposes of this policy, Progressive Betting Systems include any staking method where wager amounts are deliberately increased, decreased, or structured in a predetermined or reactive sequence based on prior outcomes. This includes:

        a. Martingale Strategy – Repeated doubling or substantial escalation of wagers following losses (e.g., 1,000 → 2,000 → 4,000 → 8,000 → 16,000).

        b. Any negative progression system designed to recover accumulated losses through successive bet increases.

        c. Hybrid or modified systems that achieve similar risk-neutralizing or loss-recovery effects.

    3. Prohibited Conduct:
      Players at TX1 are strictly prohibited from:

        a. Engaging in identifiable progressive betting patterns intended to recover prior losses or guarantee profit.

        b. Rapidly increasing wager sizes in a structured or exponential manner following losses.

        c. Using multiple tables, accounts, or participants to continue or conceal a progression sequence.

        d. Combining progressive betting with cross betting, hedging, arbitrage, or coordinated play.

        e. Utilizing betting systems in conjunction with promotions, rebates, or incentives to reduce or eliminate normal game risk.

    4. Determination of Violations:
      TX1 reserves the sole and absolute right to determine whether a betting pattern constitutes a prohibited progression system. Patterns indicating:

        ● Consistent bet escalation following losses

        ● Predetermined staking sequences

        ● Behavioral or coordinated indicators

      shall be sufficient grounds for enforcement action, regardless of player intent.

    5. Preventive Controls:
      TX1 may implement the following controls without prior notice:

        a. Imposing limits on bet escalation between consecutive rounds.

        b. Restricting maximum allowable increases in wager size.

        c. Resetting or capping betting privileges after defined thresholds.

        d. Requiring minimum intervals or flat betting conditions.

    6. Enforcement Measures:
      Where a violation is suspected or confirmed, TX1 may, at its sole discretion:

        a. Refuse, limit, or void wagers associated with the progression pattern.

        b. Restrict the player to flat betting or reduced limits.

        c. Withhold or forfeit winnings derived from such activity.

        d. Suspend or terminate player accounts or gaming privileges.

        e. Remove or permanently exclude the player from TX1 premises.

    7. No Entitlement to Recovery:
      Losses incurred while engaging in prohibited progressive betting systems shall not be recoverable, and any associated winnings shall be deemed void.

    8. Final Authority:
      All determinations made by TX1 regarding progressive betting violations are final and binding, subject only to applicable regulatory requirements.

    9. Acceptance of Terms:
      By participating in gaming activities at TX1, all players acknowledge and accept this restriction on progressive betting systems.

  5. Promotional Abuse and Irregular Play
    1. We have a zero-tolerance policy towards bonus abuse, fraud, taking unfair advantage of us and/or other suspicious activity, and we reserve the right to block and remove bonuses, associated winnings and/or deposits from accounts that we suspect, at our sole direction, are involved in such activities or behaviours.

    2. We reserve the right to review transaction records and logs from time to time, for any reason whatsoever. You hereby consent in advance to this clause. If, upon such a review, it appears that you are participating, or attempting to participate, in strategies that we, in our sole discretion deem to be (i) promotional abuse; and/or (ii) irregular playing; we reserve the right to deny, withhold, revoke or withdraw your entitlement to any promotion, winnings or bonus, or terminate your access to the Website and/or block your account. PLEASE NOTE that in such circumstances, we shall be under no obligation to refund any funds that may be in your account other than your original deposit amounts.

    3. "Irregular play" includes, but is not limited to, any one of the following types of play:

        i. Equal, zero or low margin bets or hedge betting would not be accepted in any form. For example, Black or Red betting on Roulette or covering more than 24 of the 37 numbers on the table; both side betting including but not limited to sports and live casino;

        ii. Delayed winnings, for example, "free spin" or "bonus" features initiated with bonus or cash funds, then the Player steps out of the free bonus or bonus round, and then completes at a later time for example, after the bonus has been wagered;

        iii. Game State Abuse where the use of bonus funds are used purely to progress through the bonus stages and then final stages completed with cash bets when bonus funds have been released or forfeited; and

        iv. Leaving large bets on table, for example in Blackjack, and returning after bonus wagering has been completed; and

        v. Whether known or unknown to us, taking advantage of any software or system bug, loophole, fault, error or failure including, but not limited to, in respect to any game.

    4. "Promotional abuse" includes, but is not limited to, any one of the following types of play:

        i. Working in a syndicate with other players to abuse promotions, deliberately cheating or other unfair behaviour;

        ii. Depositing and withdrawing funds shortly after with the intention to abuse the promotion. For example, deposit funds to receive free spins, and then wager your deposit just over 1 time your deposit value, initiate a withdrawal to not fall foul of clause "No Deposit Bonus" of the Website Terms;

        iii. Using multiple accounts to claim a bonus or a free spin offer more than once.